Customer Reviews For UPS Worldwide Expedited®
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Additional fees to deliver
By Jan Endlich on 08/09/2023
Package was delivered late. Deliverer wanted additional money to deliver package. They also required 2 forms of ID and 3 copies of her signature. Do not understand why they would make them pay extra for delivery. Almost like ransom to get package.
Parcel Monkey replied on 11/09/2023
Hello Jan,
I've reviewed the UPS tracking history, and the additional charges were related to import duties, a standard procedure for international shipments. Customs inspections are carried out on all international shipments, and these inspections are not within our control. Taxes and import duties may be imposed based on the Customs policies of the destination country. This process is separate from our service and may result in additional charges that the recipient is required to cover.
Kind regards,
The Parcel Monkey Team -
Can you say Perfect!?
By Steve on 07/09/2023
No words to describe how excellent this experience was. It was honestly faster and better than anything else I was able to find anywhere. You guys rock!
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just awesome.
By Steve Lee on 07/09/2023
Lets give credit where credit is due. You guys did a great job with this shipment and was an great price as well. I'm at a loss for words. It was pretty much a perfect shipping experience
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By Anett S Rowe on 07/09/2023
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Cost effective and efficient.
By Patricio Ramal on 06/09/2023
The package was delivered promptly and at a great price. The automated invoice and import document generation was really helpful and made the whole shipping process simple. All I had to do was print and drop off the package.