Parcel Monkey are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purpose of the Data Protection Act 1998, the Data Controller is Parcel Monkey Limited of Unit 21 Tollgate, Tollgate Business Village, Chandlers Ford, Hampshire SO53 3TG. Data Protection Registration No. Z2767021
Information we may collect from you
We may collect and process the following data about you: Information that you provide by filling in forms on our site www.parcelmonkey.co.uk This includes information provided when subscribing to our newsletter, posting material or requesting further services. If you contact us, we may keep a record of that correspondence together with your name, address and phone number. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
What we do with the information we collect
We use information held about you in the following ways: To ensure that content from our site is presented in the most effective manner for you and for your computer. To improve our products and services. To provide you with information, products or services that you request from us or which we feel may interest you. To carry out our obligations arising from any contracts entered into between you and us. To allow you to participate in interactive features of our service, when you choose to do so. To notify you about changes to our service. We may also use your data to provide you with information about goods and services which may be of interest to you and we may contact you about these by email, post or telephone. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you. If you do not want us to use your data in this way please send an email with your request to firstname.lastname@example.org
Where we store your personal data
All information you provide to us is stored on our secure third party servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site and stored on our third party servers; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
YOUR CONSENT AND RIGHTS OF ACCESS