Customer Reviews For USA Express International
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Terrible service
By Mailet Gonzalez on 11/12/2017
Worst service ever. I send a package in July and now is December and my package never arrived. They don’t even answer the emails
Agent replied on 12/12/2017
HI Mailet
Your shipment was returned back to us by DHL and we are waiting for you to confirm the return address, Thank You -
Kansas to Berkshire, UK
By LaBrit on 11/12/2017
This was my first time using Parcel Monkey and I have to say, I was impressed. I do however have a couple of suggestions, for international packages. Would it be possible to have picture examples of how and where to affix the shipping label and the customs declaration document. I rated this a 4 because no one could adequately answer my questions. Because of this, I had to go into my local FedEx store and they graciously took care of my labels. They also offered to take care of the package as it was FedEx ground. Package arrived at UK destination in 1 week - exactly 7 days.
Agent replied on 31/05/2018
Thank you very much for using our service, we look forward to seeing you again. Have a great day!!!
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No more USBS (usps)
By ec on 23/01/2019
Agent replied on 11/12/2017
Thank you Eric for the review
We look forward to working with you again -
Outstanding job
By Doug on 11/12/2017
Outstanding price and delivery to China. Took a little longer than anticipated, but that was due to customs.
I will be using you again.
Great job
Thank you
DougAgent replied on 11/12/2017
Thank you for the review Doug - We look forward to working with you
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By MC on 10/12/2017
fast and easy
Agent replied on 31/05/2018
Thank you very much for using our service, we look forward to seeing you again. Have a great day!!!