Customer Reviews For USA Express International
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By Dorian Rompec on 05/01/2018
Got there safe and on time.
Agent replied on 31/05/2018
Thank you very much for using our service, we look forward to seeing you again. Have a great day!!!
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By Catherine Doherty on 05/01/2018
Excellent experience, excellent price. Would use it again and recommend to everyone.
Agent replied on 31/05/2018
Thank you very much for using our service, we look forward to seeing you again. Have a great day!!!
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By Chris Smith on 05/01/2018
Agent replied on 31/05/2018
Thank you very much for using our service, we look forward to seeing you again. Have a great day!!!
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Angry
By Unhappy Customer on 05/01/2018
I will never use Parcel Monkey again. I chose to use Parcel Monkey instead of USPS because I was looking for expedited delivery yet my package still has not been delivered after 10 days when I paid for 3-5 day shipping.
Agent replied on 10/01/2018
Hi Jennifer
The shipment arrived into Greece within the 2-5 days , however is on hold for Customs in Greece awaiting your customer to make contact
Once this is done the shipment will be delivered
Thank you for using our services -
Parcel Monkey Web Site is Unreliable
By ET on 05/01/2018
The Web site implies promises that the service doesn't deliver. For international transit, create a contents sheet -- ask PM for the template. Keep this as backup, and attach a copy to your shipment. Customs can hold up delivery for a full month!
Agent replied on 10/01/2018
Hi Elle
Your shipment reached the UK in good time but was held by customs for some more information that they needed to clear the shipment.
I see that this has now been delivered
Thank You for using our services